| Customization: | Available |
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| After-sales Service: | 2 Years |
| Warranty: | 2years |
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Hello everyone, here are the most Commonly Asked Questions for your reference:
Q1: Why Brighter LED lights are different?
Other than the fact that our lights are exceptionally high quality, the question everybody asks when it comes to LED lights is how many lumen does the LED light have, but the question should be, how many lumen is projected forward?
What makes Brighter LED Lights different, is the utilization of brand new technology; such as TIR (Total Internal Reflection) Lenses, Mini-fish eyes Lenses, Multi-Surface Reflector plus Lens Optical System, ETM(Electronic Thermal Management)Technology etc. These are the far more efficient ways to collect more lumens and project it forward making the brightness of lights superior to others.
Q2: How do you control the quality of a light?
We have 100% strict test. Every piece of LED Light should be approved for strict inspection(current, waterproof function, life span, appearance etc.) and ensure that there is no defect such as moisture, LEDs getting darker or working improperly before delivery.
Q3: Any warranty for your products? If so, details of warranty & how it works.
Being the distributor with BRTLED Brand, it means selling products with BRTLED Logo and utilizing BRTLED Color Box, you will have two-year warranty; For Non-BRTLED Brand Distributors, one-year warranty. Within the warranty, we will be in charge of it if any quality problem arises.
Q4: What is your sample policy?
Sample for testing is available but customers have to pay the sample cost and the courier cost.
Q5: Is OEM/ODM available?
Yes. Our team of skilled technical experts and top engineers is our strong back support, we are capable of developing satisfying products in accordance with your special requirement on designs.
Q6: Will BRTLED Lights interfere with other electronics in the vehicle?
No, we guarantee that our BRTLED lights won't have EMI(Electromagnetic Interference) problem. Being a professional manufacturer, we set up a high standard for a light of design and have comprehensive tests at R&D stage and production process. Furthermore, any EMI issue with our products arises, can be found immediately because we have EMC testing in order to ensure its electromagnetic compliance.
If you have any other question or can't find the answer you're looking for, don't hesitate to contact us, we will give you an ultra-fast response as soon as possible. Thank you.
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